Onlinelightshop conform to the Distance Selling Regulations, which are designed to protect you when buying items by Mail Order. We offer a flexible returns policy and are happy to accept items back for a refund or exchange if they don’t fit, you’ve ordered the wrong things, the items are damaged or faulty upon receipt or you simply don’t like what you’ve ordered.
Email:info@onlinelightshop.com
Tel: 028 8778 4464
Opening Times: Monday-Saturday 9 - 5.30pm.
New items returned for refund or exchange.
Please contact us before returning goods for a returns number to include with the item or contact us for help and advice that may avoid you having to return the goods (in the case of a fitting problem etc).
Goods must be returned within 21 days of receipt.Goods must be in original packaging.Goods must not be fitted or used. Goods must be accompanied with a Completed Returns Form.Faulty, Damaged or Broken Goods.
We advise you book a qualified electrician to fit the lights once the goods have been received and not prior to this. We cannot be held responsible for any charges from electricians if goods arrive later than expected.
With many light fittings being made specifically for us we have many exclusive ranges with many unique finishes that we have developed. With specialist advice from our experienced staff, we give our customer's the best options to light each area of their home.
Online Light Shop and Moy Lighting Centre is one of Northern Irelands largest lighting showrooms. We supply our range of lights throughout the UK and Ireland.
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